Your action plan should be proportionate to the size and nature of your organisation. Think about what you hope to achieve from your planned actions and how you will keep track to find out if your group or organisation really is becoming more inclusive as the year progresses.
- Identify and implement a process to revise policies and procedures to be more inclusive of older and old LGBT+ people
- Quantify how many of your staff will receive LGBT+ awareness training from trained EMBRACE Facilitators.
- Develop an internal LGBT+ staff network
- Invite LGBT+ people in to share their thoughts about your services
- Share learning with the staff team
- Review your website information and promotional materials and identify where work is needed
- Monitor data, so you have a better understanding of who is using your service
- Celebrate LGBT+ events within your workplace
- Establish a specific service to reach out to and include LGBT+ people
- Establish a named contact for LGBT+ people – so they can raise any issues they may have with your service
- Be visual about your organisational position on equality, diversity and inclusion